Answers to your Questions
INSTALLATION & MAINTENANCE
How do I install ECOHEADS at my basin?
Installation depends on your type of basin. Some sinks you can screw the showerhead onto your existing hose, but in our experience most people will need the ECOHEADS hose.
ORDERS AND RETURNS
How can I return a product?
We will accept all returns within 30 days as long as ECOHEADS products are in working order with original packaging intact. Shipping on original order is non refundable. Please contact our office to arrange for returns.
How long until I receive my showerheads?
Depends on where you are, but we currently ship all ECOHEADS from our Texas based warehouse. U.S. orders usually arrive in 5 business day.
What payment methods are accepted?
We currently accept all major credit cards as well as Paypal.
Is buying online safe?
We have a secured website and use PCI compliant gateways to make sure your information is secured.