Troubleshooting

Troubleshooting Your New Showerheads

With anything, there are little things to know along the way to keep your shampoo experience a piece of perfection for the long haul.

Like cleaning and oiling your shears every day, there are maintenance applications to any professional tool – showerheads (of any variety) being no exception. To enjoy our unique product and continue to reap the benefits, check through these troubleshooting tips to learn more about your professional salon tool.

This is typically due to some build-up on the face plate. This can happen more frequently if your salon has particularly hard water, so regular maintenance at the basin will be essential.

  1. Unscrew the black plastic showerhead cover and take out the plate.
  2. Wash and scrub the plate – an old toothbrush works best!
  3. Reassemble

In case of lime scale build up, please see the recommended maintenance procedure.

First, make sure there is no product build up on the showerhead. If still persists:

  1. Unscrew the black plastic showerhead cover and wipe the metal plate with a dry towel.
  2. Wipe and reposition the white rubber ring.
  3. Reassemble.

First, make sure the black ring is screwed on tightly around the showerhead. If still leaking:

  1. Check if the middle big black rubber ring is intact.
  2. Make sure the filter casing is installed properly and does not interfere with the bottom part of the showerhead.

NOTE: If you are using the female fitting adapter, follow these additional steps:

  1. Make sure the adapter is installed correctly with both rubbers inside the thread connections.
  2. Check both hose and adapter are firmly screwed into the showerhead.
  3. Check the condition of the hose, looking for tears and cracks. For best results, use a metal hose or a rubber hose with a rotating screw top.

Well, that’s the opposite of what should be happening! Something is definitely amuck, so follow these sense-checking items:

  1. Make sure the hose is not kinked.
  2. Check the filter – if it is dark brown, please clean the filter.
  3. Make sure the rubbers are positioned correctly in place and not restricting the water flow.

Another water quality issue that ECOHEADS solves when the water hits the scalp, but you have to clean your ECOHEADS to keep it cleaning.

  1. First, check the filter. If it is dark brown, you’ll need to clean that to ensure it’s doing it’s job.
  2. Unscrew the black plastic showerhead cover, clean and wipe the inside of the showerhead with a clean towel.
  3. Reassemble.

Adjust the hot water valve located on your water heater. (it’s highly recommended that this will be done by a plumber.)

For problems with your hose or sink, contact your plumber. In some cases, the troubleshooting items above may require the assistance and diagnosis from a professional plumber.

If your plumber finds any parts that are broken or cracked, please contact ECOHEADS to obtain replacements.