First, make sure there is no product build up on the showerhead. If still persists:

1. Unscrew the black plastic showerhead cover and wipe the metal plate with a dry towel.
2. Wipe and reposition the rubber ring.
3. Reassemble.

First, make sure the black ring is screwed on tightly around the showerhead. If still leaking:

1. Check if the middle big black rubber ring is intact.
2. Make sure the filter casing is installed properly and does not interfere with the bottom part of the showerhead.

NOTE: If you are using the female fitting adapter, follow these additional steps:

1. Make sure the adapter is installed correctly with both rubbers inside the thread connections.
2. Check both hose and adapter are firmly screwed into the showerhead.
3. Check the condition of the hose, looking for tears and cracks. For best results, use a metal hose or a rubber hose with a rotating screw top.

Well, that’s the opposite of what should be happening! Something is definitely amuck, so follow these sense-checking items:

1. Make sure the hose is not kinked.
2. Check the filter – if it is dark brown, please clean the filter.
3. Make sure the rubbers are positioned correctly in place and not restricting the water flow.

Another water quality issue that ECOHEADS solves when the water hits the scalp, but you have to clean your ECOHEADS to keep it cleaning.

1. First, check the filter. If it is dark brown, you’ll need to clean that to ensure it’s doing it’s job.
2. Unscrew the black plastic showerhead cover, clean and wipe the inside of the showerhead with a clean towel.
3. Reassemble.

Adjust the hot water valve located on your water heater. (it’s highly recommended that this will be done by a plumber.)