All ECOHEADS products are manufactured to the highest standard and are individually tested before leaving the factory. In the unlikely event of the product proving defective due to faulty workmanship or materials, then at its sole discretion, ECOHEADS will repair or replace the product at no charge within one year from the date of purchase. A replacement product assumes the remaining warranty of the original or 90 days, whichever provides longer coverage.
All warranty claims are serviced by Sustain Beauty Co. To claim under this warranty, salons should report the issue to their Distributor as the official ECOHEADS supplier. Canadian Salons should report the issue to Edge Distributing. The Distributor should report all issues within a reasonable time frame to Sustain Beauty Co and be able to prove the date of purchase and serial number. Only authenticated showerheads will be considered for return and resolution under this warranty.
* Damage caused by misuse, improper treatment or forced usage.
* Damage caused by failure to comply with installation instructions.
* Damage caused by or resulting in incorrect installation, maintenance or non-maintenance.
To qualify for the warranty, salons must register their purchase within 30 days of installation at: